Agisoft Metashape > Bug Reports

Toolbar doesn't work (solved)

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JUANCORDOBA:
I don´t know what happens with my trial version of Photoscan Professional but since yesterday when I click in an image to create a mask or to put a marker the software is blocked, I can´t make zoom and the toolbar dissapear until y close the image.

An strange message appear in the console, I attach an image.

Please help!

Alexey Pasumansky:
Hello JUANCORDOBA,

Can you please specify, if there were any recent OS updates installed before the toolbar has disappeared?

Also specify, if it works in any of the following view modes: Model, Ortho, Photo.

JUANCORDOBA:
Thanks for the reply Alexey, yes I updated windows 10 a few days ago, and it was a big update (spent hours).

It only works in model mode.

You mean the problem could be the new windows update? Could be because the graphic card disappear (Intel HD Graphics 4000) in preferences menu (and before I can see it there).

Wich should be the solution?

Thanks.

Alexey Pasumansky:
Hello JUANCORDOBA,

As for the GPU settings, I suggest to install up-to-date drivers for all the graphic card devices that you have in your system.

Meanwhile we'll try to reproduce the issue with disappearing toolbar on the latest Windows 10 update.

JUANCORDOBA:
Intel doesn´t have any new update for mi video card.

I´m going to talk with them about that, I spect the problem could be solved.

Thanks for all.

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