Agisoft Metashape > Bug Reports

1.4.0 Interface going unresponsive on Windows 10 64bit

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ejnaren:
Just installed 1.4.0 on my windows 10 machine.
After adding images from the agisoft "House" sample and doubleclicking an image to draw a mask, the interface goes unresponsive. The image is white and most of the interface is not working.
If I resize the window all elements of the UI is scaled accordingly.
On a different windows 10 machine the same operation works fine.

Anybody tried anything similar?
Anything I can do to get an errorreport from the app.
A debug mode?

Best Regards
Ejnaren

system:
Dell Inspiration
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
GeForce GTX 1050 Ti/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 388.43)
Intel Core i7-7700HQ 2.8Ghz

Alexey Pasumansky:
Hello Ejnaren,

Please check the solution mentioned in the following post:
http://www.agisoft.com/forum/index.php?topic=7556.msg36560#msg36560

stretch:
Good Evening Alexey,

I downloaded version 1.4.1.5925 and now am having the same problem of an unresponsive white screen when selecting photos in the photo view.  The opengl angle command is unable to be inputted into the shortcut.  Can you please supply a link for the previous version of Photoscan Professional or advise how to solve this bug.  Attached is a screenshot of the shortcut.

Stretch 

Alexey Pasumansky:
Hello Stretch,

I suggest to create a new shortcut to photoscan.exe (instead of modification of the Start Menu shortcut) - the new one would have the editable target field.

stretch:
Thank you Alexey,

Problem solved.

Stretch

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