Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: fygen on February 02, 2019, 02:39:02 AM

Title: Computer Rebooting when running a model with new graphics card
Post by: fygen on February 02, 2019, 02:39:02 AM

I tried upgrading my graphics card to the Titan RTX and now my computer reboots whenever I build the dense cloud for a large model. Has anyone seen this with previous graphics cards? It doesn't reboot the computer for anything but Agisoft Photoscan.

Title: Re: Computer Rebooting when running a model with new graphics card
Post by: Alexey Pasumansky on February 02, 2019, 08:16:33 PM

Hello fygen,

Please enable writing the log to file via the General preferences tab, re-start the application and try to reproduce the problem. It it appears again, please send the log to us.

Most likely reasons of such issues: overheat problem and/or driver problems, so it is suggested to install latest NVIDIA drivers from the official web-site for your system.