Agisoft Metashape
Agisoft Metashape => Bug Reports => Topic started by: Lucía on June 08, 2019, 08:54:46 PM
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Hello everyone,
Last month I tried the trial Metashape version with no problem. However, now I have the license for the Standard version each time I try to open it a window shows up with this message:
"metashape.exe error 0xc0000142 the application was unable to start correctly"
and it asks me to close Metashape.
I have read it's a common problem with windows 10 but I have tried every solution I've found with no success.
Does any of you have any idea to solve it?
Thanks,
Lucía
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Hello Lucía,
Can you please send the .evtx file exported from Windows Event Viewer that is related to metashape.exe errors to support@agisoft.com?
Also please specify the system parameters: CPU, GPU, RAM, GPU driver version, Windows 10 version.