Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: ryanbooker on March 17, 2020, 06:13:17 AM

Title: Crash building mesh from depth maps
Post by: ryanbooker on March 17, 2020, 06:13:17 AM

I am getting the following crash when building mesh from depth maps. Using dense cloud works.

13" MacBook Pro (2016)
macOS 10.15.4 (beta 19E258a)
Metashape Standard 1.6.2 (10247)

Title: Re: Crash building mesh from depth maps
Post by: Alexey Pasumansky on March 17, 2020, 01:44:16 PM

Hello ryanbooker,

Can you please attache the complete log related to the Build Mesh operation from the Console pane from the beginning of the operation till the error message?

Additionally please provide the copy of the starting lines from the Console pane shown right after program start.

Title: Re: Crash building mesh from depth maps
Post by: ryanbooker on March 18, 2020, 02:11:02 AM

Here are the logs. The only actions taken during the whole session were:
1. open the project
2. reflexively hit save
3. build mesh from depth maps

Title: Re: Crash building mesh from depth maps
Post by: Alexey Pasumansky on March 18, 2020, 12:30:27 PM

Hello ryanbooker,

We'll try to reproduce the problem on similar configuration. However, it may be an Intel Iris driver failure - have you observed similar problem in previous Metashape version 1.6.1?

Disabling Intel Iris in the GPU preferences tab should solve the problem, however, the processing performance would be slightly affected.

Title: Re: Crash building mesh from depth maps
Post by: ryanbooker on March 19, 2020, 02:40:08 AM

Ok. I’ll try with the GFX card turned off. I didn’t have any issues with the previous build. I was using it all weekend. :)

Title: Re: Crash building mesh from depth maps
Post by: ryanbooker on March 19, 2020, 07:39:04 AM

With the GPU disabled it completed, though quite a bit slower. Prior to this version, I have been using the GPU without any issues.

Title: Re: Crash building mesh from depth maps
Post by: Alexey Pasumansky on March 19, 2020, 01:23:33 PM

Hello ryanbooker,

We will check, if there's anything we can fix for integrated Intel cards in the next version update.

Title: Re: Crash building mesh from depth maps
Post by: ryanbooker on March 20, 2020, 12:19:49 AM

Thanks. I’ll keep an eye out.