Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: andyroo on December 03, 2020, 03:04:00 AM

Title: Network Project completed, but won't open?
Post by: andyroo on December 03, 2020, 03:04:00 AM

I finished and closed a project yesterday in network processing and tried to open it today in Metashape and it's stuck on "processing..." and "untitled" in metashape (tried to open it a good half-hour ago). The task is #9, visible in the monitoring console in the screenshot..

The storage is high-speed storage on a HPC optimized for machine learning, so file access speed shouldn't be a problem.

[edit] - I tried this with an idle node in case there was cleanup work needing to be done, but the log shows that cleanup completed.

Title: Re: Network Project completed, but won't open?
Post by: Alexey Pasumansky on December 03, 2020, 12:35:59 PM

Hello adnyroo,

Are you able to open this project, if Network Processing option is disabled in the Preferences tab of Metashape?

Title: Re: Network Project completed, but won't open?
Post by: andyroo on December 03, 2020, 08:33:23 PM

Quote from: Alexey Pasumansky on December 03, 2020, 12:35:59 PM

Are you able to open this project, if Network Processing option is disabled in the Preferences tab of Metashape?

Aha! That did the trick!

Thanks!

Title: Re: Network Project completed, but won't open?
Post by: Alexey Pasumansky on December 03, 2020, 09:44:06 PM

When this flag is disabled, Metashape on the client's side would not try to check, if the project is being processed via network (will not connect to the server for this information).

But the original issue could be related to some network problems, as the client doesn't seem to get proper response from the server.