Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: sbond on January 04, 2022, 08:13:50 PM

Title: "Can't unpack file" error when trying to save as new project
Post by: sbond on January 04, 2022, 08:13:50 PM

Has anyone run into the "can't unpack file" error when trying to save a project under a new name?

I can't seem to find any reference to that particular error message.

I have been trying to create a dense cloud but end up with an error message, so I thought I'd try to save the whole project under a new name, but that's when I get the "can't unpack file" error.
Thank you for any insights.

Title: Re: "Can't unpack file" error when trying to save as new project
Post by: Alexey Pasumansky on January 08, 2022, 08:46:12 PM

Hello sbond,

Which version of Metashape you are using and whether there's any additional information in the Console pane, indicating to the certain file?

Title: Re: "Can't unpack file" error when trying to save as new project
Post by: johnnokomis on March 01, 2024, 06:36:17 PM

I'm having the same issue and it has happened on two different projects in less than a week. "Save" and also "Save As" says "Can't unpack file". I now can't close Metashape or restart my PC without losing all the time spent on processing the project. I'm on v2.1.0

Title: Re: "Can't unpack file" error when trying to save as new project
Post by: Alexey Pasumansky on March 04, 2024, 06:00:11 PM

The problem related to "can't unpack file" error observed after editing mesh (when trying to save the project) has been fixed in 2.1.1 pre-release (build 17695):

https://s3-eu-west-1.amazonaws.com/download.agisoft.com/metashape-pro_2_1_1_x64.msi
https://s3-eu-west-1.amazonaws.com/download.agisoft.com/metashape-pro_2_1_1.dmg
https://s3-eu-west-1.amazonaws.com/download.agisoft.com/metashape-pro_2_1_1_amd64.tar.gz

https://s3-eu-west-1.amazonaws.com/download.agisoft.com/metashape_2_1_1_x64.msi
https://s3-eu-west-1.amazonaws.com/download.agisoft.com/metashape_2_1_1.dmg
https://s3-eu-west-1.amazonaws.com/download.agisoft.com/metashape_2_1_1_amd64.tar.gz