Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: slovak194 on February 10, 2022, 10:30:54 AM

Title: Cannot start metashape anymore | black window | Ubuntu 20 LTS
Post by: slovak194 on February 10, 2022, 10:30:54 AM
Hi!

I'm evaluating metashape for 16 days now.
Today I was not able to run it, it shows the black square and stuck for a while.
I've reinstalled it but it does not help.

Ubuntu 20.04 LTS ThinkPad-T470p 5.4.0-97-generic #110-Ubuntu x86_64 GNU/Linux

Best regards,
Oleksandr Slovak
Title: Re: Cannot start metashape anymore | black window | Ubuntu 20 LTS
Post by: Alexey Pasumansky on February 10, 2022, 01:35:01 PM
Hello Oleksandr,

Are there any error/warning messages in the Terminal from where metashape.sh is started?

Also are you able to click on the place where the main menu elements should be on the black screen - do the menu items appear?
Title: Re: Cannot start metashape anymore | black window | Ubuntu 20 LTS
Post by: slovak194 on February 10, 2022, 02:55:43 PM
Hello Oleksandr,

Are there any error/warning messages in the Terminal from where metashape.sh is started?

Also are you able to click on the place where the main menu elements should be on the black screen - do the menu items appear?

There is no error in the terminal, htop shows some CPU activity.
I've tried to click in many places but there is no visible reaction.

Best regards,
Oleksandr Slovak