Agisoft Metashape

Agisoft Metashape => General => Topic started by: justinsoul on May 27, 2014, 06:27:11 PM

Title: dose Photoscan support Windows 8?
Post by: justinsoul on May 27, 2014, 06:27:11 PM

hi, I'm not able to install photoscan on my Windows 8 machine(error 2503), failed on both 32 and 64 version, i wonder if photoscan support windows 8 or if not, will it support win 8?

thank you!

Title: Re: dose Photoscan support Windows 8?
Post by: Exhale on May 27, 2014, 07:14:48 PM

Hi ,
I use windows 8 , 8.1 standard and 8.1 Pro..   For these 3 versions , I got no problem at all..
Works like a charm..

Title: Re: dose Photoscan support Windows 8?
Post by: David Cockey on May 27, 2014, 10:04:45 PM

I also run PhotoScan on Windows 8.1 with no problems.

Title: Re: dose Photoscan support Windows 8?
Post by: justinsoul on May 28, 2014, 05:48:24 AM

Thanks for replying! well that shouldn't be windows 8 issue, but I got this error when I install it:

"the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. the error code is 2503."

any thoughts? appreciated!

Title: Re: dose Photoscan support Windows 8?
Post by: David Cockey on May 28, 2014, 06:30:09 AM

I've heard of somewhat similar problems with some other software due to the "Compatibility Mode" being incorrectly set for the software as requiring Windows XP emulation. Apparently this can occur during installation if a problem occurs and the user clicks yes to a question asking if Windows should resolve the problem. The solution is to manually change the compatibility mode. I don't know if this is your problem.

Title: Re: dose Photoscan support Windows 8?
Post by: justinsoul on June 02, 2014, 01:21:26 PM

Hi, I've tried Compatibility Mode but still not working now I re-installed Windows 7 and it works.

But anyway, much appreciate for all your help!

Title: Re: dose Photoscan support Windows 8?
Post by: David Cockey on June 02, 2014, 04:50:41 PM

Perhaps I should have been clearer. The problem may be PhotoScan trying to run in compatibility mode. If so the solution is to make changes so that it does not try to run in compatibility mode.