Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: James on February 15, 2017, 08:16:05 PM

Title: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: James on February 15, 2017, 08:16:05 PM

Screenshot #1:
On opening a project in v1.3 (just installed minutes ago after upgrading from 1.2) only a small portion of the model view is displayed/updated. I can rotate the view, but only that small portion in the middle is updated.

Screenshot #2:
Immediately after taking a screenshot, moving the mouse causes the view to be refreshed and all is visible again.

Screenshot #3:
If i don't take a screenshot straight away, and rotate the 3d view, only the central 'viewport' is updated

Screenshot #4:
Immediately after taking a screenshot, moving the mouse causes the view to be refreshed and all is visible again.

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: James on February 15, 2017, 08:17:38 PM

Screenshot #5:
I also have a script which allows me to select a subset of photos and update their XY coordinates by a given amount, and running the script from the custom menu causes the same behaviour, until a screenshot is taken, or the window is resized.

System:
Win 7 64bit
32GB RAM
i7 6700k
GeForce 580GTX 1.5GB

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: James on February 16, 2017, 02:51:07 PM

It's OK on my other desktop though:

Win 10 Home
i7 4930k
64GB RAM
2x AMD R9 290X 4GB

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: Alexey Pasumansky on February 16, 2017, 03:16:10 PM

Hello James,

Thank you for reporting, we'll try to reproduce it.

Just to be sure, do you have latest drivers for GTX 580 installed?

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: James on February 16, 2017, 06:26:24 PM

They were just a little out of date, but updating to the latest hasn't helped.

Thanks for looking into it, let me know if there is anything else i can do to help narrow it down.

I'm already kind of used to it and working around it without too much of a problem!

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: James on February 27, 2017, 05:39:51 PM

It just fixed itself anyway, not sure how!

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: James on February 27, 2017, 10:23:26 PM

Sorry, no it didn't, i had downgraded to 1.2.6 and forgotten!

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: Jeremiah_ROWE on March 10, 2017, 05:04:36 PM

I have this problem on two different machines.

Each is a Xeon workstation. One is a Quadro 4000, the other a Quadro M5000.

The viewport constantly freezes up.

I am running most current Agisoft and have tried many different versions of video card drivers and settings, nothing helps.

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: Alexey Pasumansky on March 10, 2017, 05:22:54 PM

Hello Jeremiah_ROWE,

Is hardware stereo mode turned on in your case?

Title: Re: PS v1.3 pro - mini viewport in 3d model pane/view not fully refreshed
Post by: Jeremiah_ROWE on June 20, 2017, 10:21:16 PM

No it was not. Updating drivers fixed the issue.