Agisoft Metashape

Agisoft Metashape => Bug Reports => Topic started by: RobynPell on October 17, 2017, 05:04:08 PM

Title: Unknown error (400)
Post by: RobynPell on October 17, 2017, 05:04:08 PM

Hello,

I'm a new user to Agisoft and Sketchfab, and I'm sorry if this is really obvious...

I'm trying to upload a model to Sketchfab and it keeps telling me that it can't upload the model due to Unknown error (400).

Please let me know what I'm doing wrong!

Thanks,

Robyn

Title: Re: Unknown error (400)
Post by: Alexey Pasumansky on October 17, 2017, 05:22:43 PM

Hello Robyn,

Can you provide the full log from PhotoScan Console pane, specify PhotoScan version and provide the screenshot or output from "Details" button?

Title: Re: Unknown error (400)
Post by: RobynPell on October 18, 2017, 01:47:20 PM

Hello,

It says it's too large a file, but I'm not sure how to reduce it?

I hope this is the image you wanted?

Thanks!

Title: Re: Unknown error (400)
Post by: Alexey Pasumansky on October 18, 2017, 03:07:25 PM

Hello Robyn,

To reduce the file size you can decimate the model to the lower polygon count and rebuild the texture using lower atlas resolution.

For the polygon count I can recommend something like 200 000 - 800 000 faces. In your model you have about 2 300 000 polygons, unless I'm mistaken.