Agisoft Metashape

Agisoft Metashape => General => Topic started by: Diego ROn on March 15, 2018, 12:59:35 PM

Title: Problems updating software
Post by: Diego ROn on March 15, 2018, 12:59:35 PM

Hello, after a long time without updates I decided to install the new version, I have a proper original license but the software seem to not be able to use it. Previously I just needed to install the update without inserting activation code. now here is the problem, I cant find my activation code.... any suggestion who I have to ask to have it back? I only have my receit from the reseller....

Thanks for any suggestion,

Diego.

Title: Re: Problems updating software
Post by: Alexey Pasumansky on March 15, 2018, 01:01:33 PM

Hello Diego,

You can contact the reseller from whom you have purchased the license, or send this receipt information to sales@agisoft.com, if for some reason you cannot reach the reseller.

Title: Re: Problems updating software
Post by: Diego ROn on March 15, 2018, 01:10:46 PM

thanks a lot!!!! I'll write my email immediately!!!

Diego.