Topics

1

Bug Reports / 2.2.1 build 20443 - can't decompress depth error

« on: April 23, 2025, 02:23:26 AM »

Hello,
I try to create the mesh from a project which has 545 drone photos and 197 laser scans but no matter what settings I choose (low, medium, high) I always get this error "cant decompress depth". I tried to hit the retry button some times, it looks like it proceeds but it's painfully slow to continue like that. Is this a bug? With this pc I have successfully processed many similar projects without this error. I have also set my virtual RAM manually to 512GB and I have plenty of disk space on my ssd. Does anyone know how to avoid this error?

2

Bug Reports / 2.0.2 depth maps bug in high resolution laserscans

« on: June 23, 2023, 07:11:57 AM »

There is a bug in version 2.0.2 , If I import a full-resolution point cloud file from my Faro laser scanner (resolution set on scanner at 1/1) metashape shows the point cloud correctly but not the depth map. If I import a lower resolution scan (such as 1/2 or 1/4) then the depth map shows up in metashape and I can add markers, masks etc without any problem. Also, if I subsample the 1/1 laser scan from Faro scene and export a smaller e57 file then the depth shows up in metashape without any problem.

3

Bug Reports / orthomosaic generation error (metashape 2.0.2)

« on: March 22, 2023, 04:42:04 AM »

I cant create an orthomosaic on a project I have photos combined with laser scans. I always get this error: can't open file: The device does not recognize the command
If I disable the laser scans and leave only the photos the process starts and creates the orthomosaic successfully without any error.
I'm attaching also the log file.

4

Bug Reports / metashape 1.8.5. corrupt frame.zip

« on: December 22, 2022, 01:58:00 AM »

Hello!
I'm using metashape 1.8.5 and for some reason, the frame.zip suddenly got corrupted. I didn't have any power loss or blue screen, I just saved the project normally through the save button and I closed the program. When I tried to open it again I got this error message: Can't locate zip directory , Error: Can't open archive:  ....../frame.zip. I tried to open the frame.zip manually but I got an error that says it's corrupted.
Is there any way to recover my project? I have spent hundreds of hours manually placing markers on thousands of photos to be able to have a successful alignment with photos and laser scans and I also had the model ready for export with textures but now I can't access it. Is there a way to recover at least the model? thanks

5

General / mesh generation extremely low cpu and gpu usage

« on: August 03, 2022, 05:44:24 PM »

Hi guys,
I'm trying to create a mesh from 50 laser scans and 2788 (50mpixel) photos but after the generation of the depth maps the CPU and GPU usage is dropping to almost 0-3% and only the disk usage activity hovers around 30-40mb/sec as you can see in this screenshot. If I leave it like that the estimated time starts to explode and shows 8 to 10 days or more which is extreme for such an amount of data and the hardware I use. Is this a metashape bug? I'm using the latest 1.8.4 build.

6

General / overexposed textures problem

« on: May 16, 2022, 01:26:52 AM »

Does anyone know why I'm getting such overexposed textures when I have grayscale laser scans imported in my project? If I disable the laser scans and create the texture with just the jpeg photos the texture is ok.
Also even if I import coloured laser scans I still get this black hole from each scan position which should not be there as there is texture information to cover that from the jpeg photos.

7

General / orthographic projection

« on: February 17, 2022, 03:18:51 AM »

Hi guys, is there any way to create orthographic projections with the use of a clipping box in metashape as in other softwares like Faro Scene? I am working on a big project with a lot of buildings and I want to create an orthographic projection/section along the road but it's very difficult to do this with markers, not all building facades are parallel to the road and I just want to do a section in the middle of the road exactly. If there is a way with the clipping box this would make the process easy. Also if any other software that can do this by importing the metashape model please let me know.
thanks