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Agisoft Cloud / Re: Agisoft Cloud Release Notes
« on: April 04, 2024, 03:17:40 PM »
Released on 2024-04-04
New features
Bug fixes
Full changelog is available in our knowledge base.
New features
- Added budget estimation tool.
Bug fixes
- Fixed issues with drawing functionality on touch devices.
Full changelog is available in our knowledge base.
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Agisoft Cloud / Re: Agisoft Cloud Feature Requests
« on: March 26, 2024, 03:51:27 PM »
A small update. Last week we released the feature allowing to reorder geometries in their parent vector layers.
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Agisoft Cloud / Re: Agisoft Cloud Release Notes
« on: March 22, 2024, 04:48:15 PM »
Released on 2024-03-22
New features
Full changelog is available in our knowledge base.
New features
- Added feature allowing to change Points , Polylines, Polygons and Issues position in their parent Layer / Inspection.
Full changelog is available in our knowledge base.
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Agisoft Cloud / Re: Agisoft Cloud Release Notes
« on: March 21, 2024, 04:05:11 PM »
Released on 2024-03-21
Changes
Full changelog is available in our knowledge base.
Changes
- Moved plan management, resources management, billing configuration, invoices and preferences from account.agisoft.com to cloud.agisoft.com
Full changelog is available in our knowledge base.
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Agisoft Cloud / Re: We are sorry to tell you that an unexpected error occurred on ‘Download project’
« on: March 15, 2024, 03:27:19 PM »
It would help a lot if you can share the project with support@agisoft.com for further analysis.
To invite someone to the project:
To invite someone to the project:
- Click on the Share button on the project visualization page or select Share option in the project menu on My Projects page.
- In the Share pop-up turn on With invited people option, enter the email of the person you want to invite and click on the Invite button.
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Agisoft Cloud / Re: We are sorry to tell you that an unexpected error occurred on ‘Download project’
« on: March 15, 2024, 02:05:16 PM »
Please wait until results will be saved.After that you can start again and Match Photos task will be skipped during alignment.
EDIT
We recommend you not to start the processing again before we finish the investigation as success is not guaranteed.
EDIT
We recommend you not to start the processing again before we finish the investigation as success is not guaranteed.
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Agisoft Cloud / Re: We are sorry to tell you that an unexpected error occurred on ‘Download project’
« on: March 15, 2024, 01:55:12 PM »
Hello,
Thank you for reporting the issue.
At this point we can see that the Match Photos subtask of the Align Photos task has been successfully completed, and its results are being saved. Next time you start an Align Photos task it will start from Align Cameras subtask as photos are already matched.
As for the reasons why processing has failed we need some time to investigate what has happened.
Thank you for reporting the issue.
At this point we can see that the Match Photos subtask of the Align Photos task has been successfully completed, and its results are being saved. Next time you start an Align Photos task it will start from Align Cameras subtask as photos are already matched.
As for the reasons why processing has failed we need some time to investigate what has happened.
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Agisoft Cloud / Re: We are sorry to tell you that an unexpected error occurred on ‘Download project’
« on: March 15, 2024, 01:08:32 PM »
Hello,
Estimation of time required to complete the processing operation can change during processing. Usually processing operation requires the execution of several consecutive algorithms, and every algorithm in the chain takes the output of the previously executed algorithm, which is unknown before the execution completion.
Estimation of time required to complete the processing operation can change during processing. Usually processing operation requires the execution of several consecutive algorithms, and every algorithm in the chain takes the output of the previously executed algorithm, which is unknown before the execution completion.
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Agisoft Cloud / Re: We are sorry to tell you that an unexpected error occurred on ‘Download project’
« on: March 14, 2024, 12:58:59 PM »
Hello,
The error you faced is extremely rare, however possible.What has happened is that an issue occurred on our infrastructure during transferring the processed project from the compute node short term storage to the long terms storage. Please note that when processing fails, processing time spent on it is not being deducted from your processing time balance.
Most probably this time everything will go smoothly, however should you face any other issues or have any questions feel free to contact us.
The error you faced is extremely rare, however possible.What has happened is that an issue occurred on our infrastructure during transferring the processed project from the compute node short term storage to the long terms storage. Please note that when processing fails, processing time spent on it is not being deducted from your processing time balance.
Most probably this time everything will go smoothly, however should you face any other issues or have any questions feel free to contact us.
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Agisoft Cloud / Re: Agisoft Cloud Area Feature not working properly
« on: March 07, 2024, 04:22:46 PM »
Dear Alex,
The fix is deployed now.
Should you face any other issue please submit a support ticket there: https://agisoft.freshdesk.com/support/tickets/new
The fix is deployed now.
Should you face any other issue please submit a support ticket there: https://agisoft.freshdesk.com/support/tickets/new
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Agisoft Cloud / Re: Agisoft Cloud Release Notes
« on: March 07, 2024, 04:22:07 PM »
Released on 2024-03-07
New features
Full changelog is available in our knowledge base.
New features
- Added support for selected unit systems in measurement and inspection reports.
- Added feature allowing to build elevation profile for several surfaces.
- Added feature allowing to select specific surface for volume calculation.
- Added persistence for style settings of processing results and uploaded datasets.
Full changelog is available in our knowledge base.
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Agisoft Cloud / Re: Agisoft Cloud Release Notes
« on: February 29, 2024, 05:07:35 PM »
Released on 2024-02-29
New features
Full changelog is available in our knowledge base.
New features
- Added a feature that allows you to open external links from geometry properties.
Full changelog is available in our knowledge base.
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Agisoft Cloud / Re: Agisoft Cloud Feature Requests
« on: February 29, 2024, 05:02:11 PM »
Hello,
We just released the feature fulfilling your request.
When there is a valid link in a property value, it it's properties pane on the right, next to the property values there is a button allowing you to open the link in a new tab,
As for the ability to reorder geometries it is on the way and we plan to release it in coming weeks.
We just released the feature fulfilling your request.
When there is a valid link in a property value, it it's properties pane on the right, next to the property values there is a button allowing you to open the link in a new tab,
As for the ability to reorder geometries it is on the way and we plan to release it in coming weeks.
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Agisoft Cloud / Re: Agisoft Cloud Area Feature not working properly
« on: February 28, 2024, 02:42:51 PM »
Dear Alex,
Please note that due to our standard release procedure, a fix should not be expected for at least a week.
Please note that due to our standard release procedure, a fix should not be expected for at least a week.
