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« on: October 20, 2023, 02:23:51 AM »
Hi JW and PolarNick, thank you for the suggestions regarding RAM troubleshooting! I am starting to believe this issue doesn't have anything to do with my RAM, and instead there must be an issue somewhere else. I am having this issue with Metashape crashing on my PC at work. I also have my own personal PC at home, which I tested the same Metashape project on, and it was able to align photos without crashing!
My theory is this: If Metashape is able to function properly on my home PC, then those sticks of RAM (two sticks of 32GB DDR5 RAM) must be good. I also tested them with Memtest86, and they passed with zero errors. If I then brought those functional sticks of RAM to work and slotted them into my work computer, and Metashape still crashed, then I could conclude that the issue wasn't with the RAM, since I had already verified those worked on a different computer. However, if Metashape was able to align photos without crashing, then I could conclude that it was indeed an issue with faulty RAM.
When I ran this test at work with my personal RAM sticks, Metashape crashed again when aligning photos. This leaves me to conclude that there is some other issue not related to the RAM. Perhaps an issue with the CPU or GPU? Or some Metashape settings? I'm not sure what else to troubleshoot, besides maybe swapping my personal GPU with the one at work to see if the GPU is causing issues.
Any other thoughts would be much appreciated!
Specs of my home computer:
OS: Windows 11 Pro
CPU: Intel Core i5-12600K
GPU: NVIDIA GeForce RTX 3060 (MSI model)
Memory: 64GB DDR5 RAM (4 sticks of Corsair Vengeance)
Storage: 2TB NVMe SSD
Motherboard: Gigabyte Z790 AORUS ELITE AX
Specs of my work computer:
OS: Windows 11 Enterprise (Version 22H2)
CPU: Intel Core i9-13900K
GPU: NVIDIA GeForce RTX 4070 Ti (MSI model)
Memory: 128GB DDR5 RAM (4 sticks of Corsair Vengeance CMK64GX5M2B6400C32)
Storage: 4TB NVMe SSD
Motherboard: Gigabyte Z790 AORUS ELITE AX