Messages

1

General / Re: Loss of detail in Mosaic tecture

« on: August 07, 2026, 10:16:18 PM »

Hello fmcmains,

That should not happen - Mosaic texturing mode was not affected (especially on purpose) when Natural has been introduced. Do you have any comparison screenshots of the same model textured in older and newer versions - if so, can you share them together with the screenshots of model properties from Metashape project?

2

General / Re: Align Images not Using GPU RTX 6000 ADA

« on: August 07, 2026, 10:14:32 PM »

Hello aaronfhd,

Can you share the output from the Console pane after starting a new Metashape instance with RTX 6000 ADA?

Also please check, if GPU-Z (or similar utility) shows CUDA and OpenCL for this graphic card.

3

Bug Reports / Re: BuildModel prepareDepthMaps progressively slower across chunks in same session

« on: August 04, 2026, 12:55:51 PM »

Hello michaelRRI,

Are you still observing the problem in 2.3.1 release version?

If so, can you please share batch process task list exported to XML format and the log related to the processing operation completed to at least few chunks.

4

General / Re: Build / "Generating Model" Processing Time

« on: August 04, 2026, 12:52:19 PM »

Hello Tas,

If you are still observing similar issues with other projects, it would be helpful, if you can share the complete processing of Build Model processing stage and PDF report exported from the project.

5

General / Re: Will the next version include updates to the 3DGS feature?

« on: August 03, 2026, 04:03:28 PM »

Hello china007,

Such functionality is not planned in the current 2.3.x version.

6

Feature Requests / Re: Depth Map Merging

« on: August 03, 2026, 04:01:56 PM »

Hello tweezlednutball,

Feel free to send the download link to the project and related data to support@agisoft.com.

7

Feature Requests / Re: Agisoft Metashape Icon on Mac

« on: August 03, 2026, 04:00:57 PM »

Hello Matteo,

Can you please check if in etashape 2.3.2 build 22809 pre-release version the issue with the application icon is fixed?

Professional edition: https://download.agisoft.com/metashape-pro_2_3_2.dmg
Standard edition: https://download.agisoft.com/metashape_2_3_2.dmg

8

General / Re: Tiled model errors

« on: July 31, 2026, 03:02:48 PM »

Hello Samuel,

I suggest to try version 2.3.2 pre-release, as it should deal with rare "Empty Image" errors that could appear during tiled model generation:
https://download.agisoft.com/metashape-pro_2_3_2_x64.msi
https://download.agisoft.com/metashape-pro_2_3_2.dmg
https://download.agisoft.com/metashape-pro_2_3_2_amd64.tar.gz

9

General / Re: The section construction tool no longer works [MS v2.3.1]

« on: July 28, 2026, 07:20:12 PM »

Hello Gstudio,

Most likely there is no active DEM in the chunk, so Profile tab in the Measure Shape dialog is not available.

Note that you can use Measure Profile tool from the toolbar, if you need to preform the measurements based on the mesh model.

The feature that you have mentioned (with Offset and Thickness options) is Measure Profile tool, but if applied to the point cloud or laser scan.

10

General / Re: WGS84 > OSGB + ODN transormation issue

« on: July 28, 2026, 07:14:11 PM »

Hello DronePatrol,

You can also keep geoid files in the user's folder that shouldn't require administrator access rights:
on Windows: C:\Users\<username>\AppData\Local\Agisoft\Metashape Pro\geoids

11

Bug Reports / Re: 2.3.1 Python API: notimplemented_dealloc crash on Python < 3.12

« on: July 28, 2026, 02:42:51 PM »

Hello Frédéric,

Sure, see the links below:

https://download.agisoft.com/metashape-2.3.2-cp39.cp310.cp311.cp312.cp313-none-win_amd64.whl
https://download.agisoft.com/metashape-2.3.2-cp39.cp310.cp311.cp312.cp313-abi3-macosx_11_0_universal2.macosx_10_13_x86_64.whl
https://download.agisoft.com/metashape-2.3.2-cp39.cp310.cp311.cp312.cp313-abi3-linux_x86_64.whl

12

Bug Reports / Re: 2.3.1 Python API: notimplemented_dealloc crash on Python < 3.12

« on: July 27, 2026, 01:28:23 PM »

Hello Frédéric,

Thank you for reporting the problem with Python. We have fixed it in Metashape 2.3.2 build 22776 pre-release version:

https://download.agisoft.com/metashape-pro_2_3_2_x64.msi
https://download.agisoft.com/metashape-pro_2_3_2.dmg
https://download.agisoft.com/metashape-pro_2_3_2_amd64.tar.gz

13

Bug Reports / Re: 2.3.1 Python API: camera.mask no longer populates chunk.mask_sets/masks

« on: July 27, 2026, 01:26:40 PM »

Hello Frédéric,

The reported issue with the access to the mask sets has been fixed in Metashape 2.3.2 build 22776 pre-release:

https://download.agisoft.com/metashape-pro_2_3_2_x64.msi
https://download.agisoft.com/metashape-pro_2_3_2.dmg
https://download.agisoft.com/metashape-pro_2_3_2_amd64.tar.gz

14

Feature Requests / Re: Agisoft Metashape Icon on Mac

« on: July 09, 2026, 05:47:14 PM »

Hello Matteo,

What Metashape version (including the build number) you are using and what is macOS version?

15

Bug Reports / Re: Tie points and point clouds may not display correctly in the Model View.

« on: July 06, 2026, 08:36:54 PM »

Hello curry,

You need to update NVIDIA driver version to 596.xx or newer to resolve the visualization issue. Some users have already reported this issue and it seem to be related to the combination of certain NVIDIA GPU model and driver version.