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General / Re: Ruler inactive for referenced PointCloud [R]
« on: March 07, 2023, 01:56:20 PM »
Yes, I see the problem in 2.0.0 version at least. I try to solve the problem through email support. I will let you know if we will figure it out. But we can also continue here if you want. Thanks.

General / Re: Ruler inactive for referenced PointCloud [R]
« on: March 06, 2023, 10:54:12 AM »
Funny thing is that when I export the model and open it with Agisoft Viewer, I can properly measure there with the Ruler tool. Of course, another problem is that I cannot do a lot of other thigs in the Viewer so it is not usable for my purpose. :(

General / Ruler inactive for referenced PointCloud [R]
« on: February 24, 2023, 09:04:22 PM »
I have an imported point cloud. It is properly scaled and referenced. Metashape assins [R]. But still I cannot use Ruler. But I need it. Adding some scale bars do not help, not enought reference data. What can I do? I can draw points and export them into txt. Or see coordinates by adding markers. But it is too slow, I need the ruler tool. Thanks.

Bug Reports / Animation axis error
« on: January 27, 2023, 10:00:47 PM »

horizontal and vertical options in creating animation seem wrong. Axis are set wrong and therefore animation is not usable without a lot of manual work. Please fix, Metashape Pro 2.0.0. See attachment. Thanks.


General / Re: Show shape labels
« on: November 22, 2022, 01:31:19 PM »
Hi, sorry, the second option was off. I did not realized it works like that. Thanks.

General / Re: Agisoft Metashape 2.0.0 pre-release
« on: November 22, 2022, 01:25:44 PM »
Hi, it is ok now. I mentioned it took extremely long to load Metashape and add this entry to the list.

General / Re: Agisoft Metashape 2.0.0 pre-release
« on: November 22, 2022, 10:51:24 AM »
How to uninstall this version? I need to go back to stabel version but instalation is not listed in Control Panel > Programs and Features...

General / Show shape labels
« on: November 22, 2022, 10:48:23 AM »

after drawing points... I think there use to be possible to show shape labels on a 3d model. Now in 2.0 version "Show shape labels option" does nothing on a point cloud or 3D model.

It works when the shape layer is selected but only white background is visible - no 3D model. Another error or intention? :(


It is not the same thing. We want to generate a specific picture (hi resolution screen shot) from 3D model. Not building planar orthomosaic from pictures.

Another topic with the desired function. Thanks. :)

General / Re: Set drawing plane
« on: October 13, 2022, 12:36:12 PM »
Hi, same question here. How to set specific view (e.g. according to markers) and export it?

Bug Reports / Re: cudaMemGetInfo time out error
« on: October 12, 2022, 01:07:06 PM »

swithing to OpenCL did not help, another error occured.


General / Re: Planar orthomosaic error
« on: October 11, 2022, 02:19:56 PM »

I think I solved the problem. It is about the markers being unticted in the Reference pane panel. Not sure why it is absolutely neccessary to be ticked but enabling them seems to solve it.


General / Planar orthomosaic error
« on: August 19, 2022, 07:08:52 PM »

I have developed a workflow but with metashape software update, it is now not fully functional. When I generate planar orthomosaic by markers and I have previously clicked "Remove projection" on markers, there is an error. It was not in previous versions.

I need to correct manually coordinates of the markers and so I do not want them to be projected on the model. Why do you know insist on it?

Thanks, Filip

Feature Requests / Re: Improving Measuring tool
« on: March 18, 2022, 12:40:09 PM »
With the measurement tool, something  more is related. When I have 360°° photos, it is hard (slower) to orientate with the distorted photo. I would suggest to implement a viewer of 360°° photo such as in Trimble Scan Explorer Viewer - see attachment. There you can move the view (frame) around 360° photo and measure on it.

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