Forum

Author Topic: Computer Rebooting when running a model with new graphics card  (Read 187 times)

fygen

  • Newbie
  • *
  • Posts: 1
    • View Profile
Computer Rebooting when running a model with new graphics card
« on: February 02, 2019, 02:39:02 AM »
I tried upgrading my graphics card to the Titan RTX and now my computer reboots whenever I build the dense cloud for a large model. Has anyone seen this with previous graphics cards? It doesn't reboot the computer for anything but Agisoft Photoscan.

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 10167
    • View Profile
Re: Computer Rebooting when running a model with new graphics card
« Reply #1 on: February 02, 2019, 08:16:33 PM »
Hello fygen,

Please enable writing the log to file via the General preferences tab, re-start the application and try to reproduce the problem. It it appears again, please send the log to us.

Most likely reasons of such issues: overheat problem and/or driver problems, so it is suggested to install latest NVIDIA drivers from the official web-site for your system.
Best regards,
Alexey Pasumansky,
AgiSoft LLC