Abort download of large cloud export

[mikeyjump]

Is there any way to abort the creation of a large project component after it has been processed in the cloud?
I just ran an orthomosaic creation, not realising it would result in an 8Gb file which is now going to take 4 hours to download (and it seems I can't do anything else on the project until that sync is complete)
I'd prefer just to scrap that so that I can create the orthomosaic locally while doing other things.

[Alexey Pasumansky]

Hello mikeyjump,

Unfortunately, currently it is not possible to edit the project data on the cloud without it being synchronized with the local files.

If you would like to make a project copy, you can open it locally having "Cloud" option disabled in the Network Preferences tab.

[mikeyjump]

Thanks Alexey

Sadly the problem has now compounded. I came back to the machine to find that the download was so big that it filled the hard drive and now I get the error 'cannot open archive', presumably because the .zip project file is corrupted. All the files seem to be present in the '.files' folder. How do I now get back into my project?

(I must say, from my tests so far, the way the cloud processing is configured is really problematic)

[Alexey Pasumansky]

Hello mikeyjump,

Do you have an indication, which file doesn't open on your side when you are trying to open the project?

[mikeyjump]

Yes, it's the project.zip file

[Alexey Pasumansky]

Hello mikeyjump,

I can try to save the project files from your cloud account and send the missing or corrupted files back to you.

[mikeyjump]

Yes please - I was wondering about that too


In the longer term, it really would be a great improvement if users could somehow have visibility of the cloud files for these sorts of eventualities!

[Alexey Pasumansky]

Hello mikeyjump,

I've sent a project.zip file to you, now on load of the corresponding PSX project the missing or incomplete data should be re-downloaded from the cloud to your local machine.

As for the additional cloud account features, we are planning extending the cloud functionality.

[mikeyjump]

Thanks - that worked!
(slightly fiddly in Dropbox because on download it insists on unpacking the .zip, so I had to repack it)