Hello Dannosuke,
Can you please share the processing log from the procedure start till the computer lock up?
Hello 3DFranz,
Please check, if there are any "error" marked lines in Windows Event Viewer (Windows Logs -> Application section) related to metashape.exe. If there are any, please specify the signature.
The problem could be related to the RAM issues, so I could also suggest to run Memtest86 checks in multithreaded mode.
If the system is overclocked, it may be also a reason of the problem.
Hi Alexey,
I no longer am having a hard system crash but the program is still crashing and shutting down leaving the computer system operational.
here is the log
Thanks for any help you can offer,
Dan
ARB_texture_non_power_of_two: Yes
ARB_vertex_buffer_object: Yes
CPU: AMD Ryzen Threadripper 2990WX 32-Core Processor
OpenGLMaxTextureSize: 16384
OpenGLRenderer: AMD Radeon VII
OpenGLStereo: No
OpenGLVendor: ATI Technologies Inc.
OpenGLVersion: 4.6.13570 Compatibility Profile Context 19.7.5 26.20.13001.25001
ProductName: Metashape Pro
System: Windows 64bit
SystemMemory: 127.9 GB
Throttleable: 1
URL:
Vendor: Agisoft
Version: 1.5.2.7838
XLog: GPU] estimating 1569x1039x448 disparity using 785x1056x8u tiles
[GPU] estimating 1707x1234x736 disparity using 854x1248x8u tiles
[GPU] estimating 1661x1260x480 disparity using 831x1280x8u tiles
[GPU] estimating 1673x1294x288 disparity using 837x1312x8u tiles
timings: rectify: 0.026 disparity: 0.195 borders: 0.018 filter: 0.068 fill: 0
timings: rectify: 0.02 disparity: 0.215 borders: 0.032 filter: 0.089 fill: 0
timings: rectify: 0.025 disparity: 0.243 borders: 0.033 filter: 0.076 fill: 0
[GPU] estimating 1656x1277x256 disparity using 828x1280x8u tiles
[GPU] estimating 1672x1254x480 disparity using 836x1280x8u tiles
...
[GPU] estimating 1621x1242x288 disparity using 811x1248x8u tiles
timings: rectify: 0.025 disparity: 0.197 borders: 0.031 filter: 0.084 fill: 0
timings: rectify: 0.026 disparity: 0.208 borders: 0.034 filter: 0.08 fill: 0
[GPU] estimating 1675x1250x192 disparity using 838x1280x8u tiles
timings: rectify: 0.019 disparity: 0.182 borders: 0.024 filter: 0.079 fill: 0
[GPU] estimating 1661x1260x480 disparity using 831x1280x8u tiles
timings: rectify: 0.027 disparity: 0.184 borders: 0.026 filter: 0.08 fill: 0
[GPU] estimating 1548x1139x544 disparity using 774x1152x8u tiles
timings: rectify: 0.019 disparity: 0.2 borders: 0.023 filter: 0.079 fill: 0
[GPU] estimating 780x1721x416 disparity using 780x864x8u tiles
timings: rectify: 0.022 disparity: 0.153 borders: 0.02 filter: 0.068 fill: 0
[GPU] estimating 1468x1264x448 disparity using 1468x1280x8u tiles
[GPU] estimating 1529x1267x256 disparity using 1529x1280x8u tiles
timings: rectify: 0.02 disparity: 0.13 borders: 0.019 filter: 0.061 fill: 0
[GPU] estimating 1647x1244x256 disparity using 824x1248x8u tiles
timings: rectify: 0.016 disparity: 0.208 borders: 0.019 filter: 0.108 fill: 0
timings: rectify: 0.029 disparity: 0.217 borders: 0.041 filter: 0.08 fill: 0
This report also contains technical information about the state of the application when it crashed.