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Author Topic: 0.9.1 Build 1647 crashes graphics  (Read 11322 times)

David Cockey

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0.9.1 Build 1647 crashes graphics
« on: March 28, 2013, 10:41:21 PM »
(Also reported in Agisoft PhotoScan 0.9.1 pre-release thread.)

Build Geometry in 1647 Standard Version crashes the AMD 7770 graphics on my system when OpenCL is used. I have not had the problem with previous builds. Align Photos is fine. A second or so after Build Geometry is started the screen goes black and then a message appears saying graphics was shut down and restarted. PhotoScan continues to run but with low CPU usage and no GPU usage. Not obvious any progress is made. The behaviour is repeatable.

When OpenCL is disabled Build Geometry runs okay.

Machine is running Windows 7, Intel i7-3770, 16 GB memory, AMD Radeon HD 7700 graphics with 3 GB memory, AMD driver 9.2.0.0 9/27/2012. I checked for driver updates from AMD and driver is shown as most recent.

I normally run PhotoScan with OpenCL enabled and 6/8 Active Cores.

Correction: Graphics has 2 GB memory, not 3 GB.
« Last Edit: March 29, 2013, 09:47:38 AM by David Cockey »

Alexey Pasumansky

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #1 on: March 28, 2013, 11:09:04 PM »
Hello David,

Thank you for reporting.

Could you please check that 0.9.0 is working fine under the same system configuration.
Best regards,
Alexey Pasumansky,
Agisoft LLC

Wishgranter

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #2 on: March 29, 2013, 04:33:52 AM »
Hmm can say what PSU you use ? precise model ????
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David Cockey

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #3 on: March 29, 2013, 09:37:57 AM »
Hello David,

Thank you for reporting.

Could you please check that 0.9.0 is working fine under the same system configuration.

I removed 0.9.1, loaded 0.9.0 and verified that 0.9.0 is working fine under the same configuration.

I removed 0.9.0 and loaded 0.9.1 Build 1647 and the same problem occurs.

I previously updated the graphics driver to 9.12.0.0 12/19/2012. This did not affect the problem.
« Last Edit: March 29, 2013, 09:49:17 AM by David Cockey »

David Cockey

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #4 on: March 29, 2013, 09:45:00 AM »
Hmm can say what PSU you use ? precise model ????

PSU?  I assume you are not asking about the power supply unit.

Graphics card:

Name   AMD Radeon HD 7700 Series
PNP Device ID   PCI\VEN_1002&DEV_683D&SUBSYS_6886103C&REV_00\4&7188812&0&0008
Adapter Type   AMD Radeon Graphics Processor (0x683D), Advanced Micro Devices, Inc. compatible
Adapter Description   AMD Radeon HD 7700 Series
Adapter RAM   (2,147,483,648) bytes
Installed Drivers   aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version   9.12.0.0
INF File   oem197.inf (ati2mtag_R575A section)
Color Planes   Not Available
Color Table Entries   4294967296
Resolution   1920 x 1080 x 60 hertz
Bits/Pixel   32
Memory Address   0xE0000000-0xEFFFFFFF
Memory Address   0xF7E00000-0xF7EFFFFF
I/O Port   0x0000E000-0x0000EFFF
IRQ Channel   IRQ 4294967293
I/O Port   0x000003B0-0x000003BB
I/O Port   0x000003C0-0x000003DF
Memory Address   0xA0000-0xBFFFF
Driver   c:\windows\system32\drivers\atikmpag.sys (8.14.1.6290, 540.00 KB (552,960 bytes), 12/19/2012 2:32 PM)

Wishgranter

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #5 on: March 29, 2013, 12:56:27 PM »
Yes, have asked, sometimes was problem there( not enought power on lines )..... But as you test it, its something other.....
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David Cockey

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #6 on: April 06, 2013, 04:08:14 AM »
Appears to be resolved in Build 1654.  Thanks!  :)

David Cockey

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #7 on: April 08, 2013, 05:58:04 PM »
Turns out it is not resolved. The same problem has reoccured, though not every time.

Alexey Pasumansky

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #8 on: April 08, 2013, 06:03:05 PM »
Hello David,

Is it possible to make the problem reproducible every time with the same settings and dataset (for example one of our tutorial datasets) so we could check it on our side?
Best regards,
Alexey Pasumansky,
Agisoft LLC

Wishgranter

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #9 on: April 08, 2013, 10:34:13 PM »
David try completly uninstall AMD drivers, for that exist some special utility. from my point of view its something with drivers. im got some issue with BETA drivers, im could not clear the mess and must completly reinstall windows. aftehr that was OK.... http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/AMD/AMD-Catalyst-Un-install-Utility-1210.shtml
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Wishgranter

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #10 on: April 11, 2013, 11:35:24 AM »
David have you tested this solution ??
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David Cockey

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #11 on: April 12, 2013, 03:14:35 AM »
The problem first occurred with Build 1647, and occurred every time I used Build Geometry with Open CL on. Previous to installing Build 1647 the problem had not occurred. The graphics drivers had not been changed for quite a while before installing Build 1647. I subsequently updated the drivers to the latest released (non-Beta) version which did not change anything.

With Build 1654 the problem occurs sometimes. When I tested the tutorial datasets they were okay. A project with 240 photos ran okay several times and then the problem occurred. A project with 11 photos had the problem occur every time.

It will be a few weeks before I'm able to do any comprehensive testing. Currently I'm running with OpenCL turned off.

Wishgranter

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #12 on: April 12, 2013, 02:55:38 PM »
ok im asking if you cold remove a reinstall drivers. AMD is not a perfect doing all perfectly...... try as have mentioned, then let us know..... AS im see you have not deeper and longer experience with driver related problematic..... please try it..
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David Cockey

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Re: 0.9.1 Build 1647 crashes graphics
« Reply #13 on: April 29, 2013, 07:44:39 PM »
Today I removed AMD software including the driver, and then loaded the latest released software including driver version 12.104.0.0.  I also downloaded and installed the latest Beta build of PhotoScan Standard Edition 0.9.1 build 1667 (64 bit).  I'll report if the problem reoccurs.