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Author Topic: masks are not recognized or appears white.  (Read 3091 times)

diskono

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masks are not recognized or appears white.
« on: October 07, 2019, 12:00:53 PM »
hello everybody

I have a little problem with masks (.png) realized with photoshop and which I apply on my photos.
Named correctly (_mask.png) but most appears white, 1 appears "no mask". This is very surprising because they are exactly the same types of files.
Any idea of a possible issue for this problem ?
Thanks

Alexey Pasumansky

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Re: masks are not recognized or appears white.
« Reply #1 on: October 10, 2019, 05:45:53 PM »
Hello diskono,

Is it possible to provide an example of such file as an attachment here or by sending the file to support@agisoft.com?

Please also specify the parameters used in the Import Masks dialog.
Best regards,
Alexey Pasumansky,
Agisoft LLC