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Author Topic: crash with GPU 1.5.5 imac catalina  (Read 2337 times)

hairyfreak

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crash with GPU 1.5.5 imac catalina
« on: December 28, 2019, 12:52:26 PM »
Updated OS to catalina and metashape to 1.5.5

crashes when building dense cloud/mesh from depths maps but only on larger files -> i've got it to work on a ~40 photo file, but 300, and 1400 photo files it kills the imac completely - i.e. next time i see it's at the log in screen so I don't have and agisoft crash report, only apple.

it will plod through merrily enough if i turn the GPU off though.

27" 2019 iMac with 8GB radeon vega 48 and 40GB ram



Alexey Pasumansky

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Re: crash with GPU 1.5.5 imac catalina
« Reply #1 on: December 29, 2019, 03:05:21 PM »
Hello hairyfreak,

I suggest to enable "write log to file" option in General preferences, re-start the application and try to reproduce the issue. If the crash appears again, send the log file to support@agisoft.com.
Best regards,
Alexey Pasumansky,
Agisoft LLC

hairyfreak

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Re: crash with GPU 1.5.5 imac catalina
« Reply #2 on: January 14, 2020, 02:46:37 PM »
Thanks,

sorry for delay, I've updated to 1.6 and so far all is well.

Alexey Pasumansky

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Re: crash with GPU 1.5.5 imac catalina
« Reply #3 on: January 14, 2020, 03:36:17 PM »
OK. If there are any crashes or problems related to GPU processing, please provide the processing log for such operation.
Best regards,
Alexey Pasumansky,
Agisoft LLC