Forum

Author Topic: Error: Can't read file: input/output error (5)  (Read 1964 times)

dobedobedo

  • Newbie
  • *
  • Posts: 31
    • View Profile
Error: Can't read file: input/output error (5)
« on: February 23, 2020, 01:27:40 PM »
Hi,
Recently, when I try to build mesh, after generating depth map and estimating surface, it very often shows the below error:
Quote
Generating mesh...
      44084677 vertices total
      88128127 faces total
    done in 98.2883 sec
  Calculating colors...
Error: Can't read file: Input/output error (5): /PATH/TO/AN/IMAGE
The indicated image seems to be random every time. I tried to access the indicated image and it can be opened normally so it shouldn't be a file corruption issue. Could someone enlighten me what the problem is?
The parameter for building mesh is:
Quote
source=depth map
surface type=arbitrary
face count=high
calculate colour=yes
reuse depth map=yes/no (tried both)
« Last Edit: February 23, 2020, 01:52:02 PM by dobedobedo »

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 14888
    • View Profile
Re: Error: Can't read file: input/output error (5)
« Reply #1 on: February 23, 2020, 11:12:50 PM »
Hello dobedobedo,

Which version of Metashape are you using? Also if the images and the project data is on the local or network drive?
Best regards,
Alexey Pasumansky,
Agisoft LLC

dobedobedo

  • Newbie
  • *
  • Posts: 31
    • View Profile
Re: Error: Can't read file: input/output error (5)
« Reply #2 on: February 24, 2020, 05:27:17 AM »
Hi,
The version of Metashape Pro is 1.5.5, and the files are saved on a network drive.

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 14888
    • View Profile
Re: Error: Can't read file: input/output error (5)
« Reply #3 on: February 24, 2020, 11:59:45 AM »
Hello dobedobedo,

I can suggest to check, if the issue is still observed in the version 1.6.1.
Best regards,
Alexey Pasumansky,
Agisoft LLC

dobedobedo

  • Newbie
  • *
  • Posts: 31
    • View Profile
Re: Error: Can't read file: input/output error (5)
« Reply #4 on: February 25, 2020, 05:38:26 AM »
Hi Alexey,
I asked the IT to check the integrity of the storage device and seems they found some issues and fixed it. After that, it seems normal again. I'll let you know if I encounter the same issue again.