Error: Can't read file: input/output error (5)

[dobedobedo]

Hi,
Recently, when I try to build mesh, after generating depth map and estimating surface, it very often shows the below error:

Generating mesh...
      44084677 vertices total
      88128127 faces total
    done in 98.2883 sec
  Calculating colors...
Error: Can't read file: Input/output error (5): /PATH/TO/AN/IMAGE

The indicated image seems to be random every time. I tried to access the indicated image and it can be opened normally so it shouldn't be a file corruption issue. Could someone enlighten me what the problem is?
The parameter for building mesh is:

source=depth map
surface type=arbitrary
face count=high
calculate colour=yes
reuse depth map=yes/no (tried both)

[Alexey Pasumansky]

Hello dobedobedo,

Which version of Metashape are you using? Also if the images and the project data is on the local or network drive?

[dobedobedo]

Hi,
The version of Metashape Pro is 1.5.5, and the files are saved on a network drive.

[Alexey Pasumansky]

Hello dobedobedo,

I can suggest to check, if the issue is still observed in the version 1.6.1.

[dobedobedo]

Hi Alexey,
I asked the IT to check the integrity of the storage device and seems they found some issues and fixed it. After that, it seems normal again. I'll let you know if I encounter the same issue again.