Forum

Author Topic: Crash building mesh from depth maps  (Read 2767 times)

ryanbooker

  • Newbie
  • *
  • Posts: 8
    • View Profile
Crash building mesh from depth maps
« on: March 17, 2020, 06:13:17 AM »
I am getting the following crash when building mesh from depth maps. Using dense cloud works.

13" MacBook Pro (2016)
macOS 10.15.4 (beta 19E258a)
Metashape Standard 1.6.2 (10247)

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 14813
    • View Profile
Re: Crash building mesh from depth maps
« Reply #1 on: March 17, 2020, 01:44:16 PM »
Hello ryanbooker,

Can you please attache the complete log related to the Build Mesh operation from the Console pane from the beginning of the operation till the error message?

Additionally please provide the copy of the starting lines from the Console pane shown right after program start.
Best regards,
Alexey Pasumansky,
Agisoft LLC

ryanbooker

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: Crash building mesh from depth maps
« Reply #2 on: March 18, 2020, 02:11:02 AM »
Here are the logs. The only actions taken during the whole session were:
1. open the project
2. reflexively hit save
3. build mesh from depth maps

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 14813
    • View Profile
Re: Crash building mesh from depth maps
« Reply #3 on: March 18, 2020, 12:30:27 PM »
Hello ryanbooker,

We'll try to reproduce the problem on similar configuration. However, it may be an Intel Iris driver failure - have you observed similar problem in previous Metashape version 1.6.1?

Disabling Intel Iris in the GPU preferences tab should solve the problem, however, the processing performance would be slightly affected.
Best regards,
Alexey Pasumansky,
Agisoft LLC

ryanbooker

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: Crash building mesh from depth maps
« Reply #4 on: March 19, 2020, 02:40:08 AM »
Ok. I’ll try with the GFX card turned off. I didn’t have any issues with the previous build. I was using it all weekend. :)

ryanbooker

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: Crash building mesh from depth maps
« Reply #5 on: March 19, 2020, 07:39:04 AM »
With the GPU disabled it completed, though quite a bit slower. Prior to this version, I have been using the GPU without any issues.

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 14813
    • View Profile
Re: Crash building mesh from depth maps
« Reply #6 on: March 19, 2020, 01:23:33 PM »
Hello ryanbooker,

We will check, if there's anything we can fix for integrated Intel cards in the next version update.
Best regards,
Alexey Pasumansky,
Agisoft LLC

ryanbooker

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: Crash building mesh from depth maps
« Reply #7 on: March 20, 2020, 12:19:49 AM »
Thanks. I’ll keep an eye out.