Computer Crashing on Photo Alignment

[aaronfhd]

I am using the latest version 1.6.5 also tried 1.7

When I do a Align Photos after a bit of time My machine reboots completely.

Is there any logs or anything I can check to see what is going on?

Where would I find these logs.

Thanks.

[Alexey Pasumansky]

Hello aaronfhd,

Please enable "write log to file" in the General preferences tab, restart Metashape and try to reproduce the crash.

If it happend, please send the log to support@agisoft.com. If you are using Windows, check Windows Event Viewer -> Windows Logs -> Application sections. If there are any error-marked lines related to metashape.exe save them to .evtx format file and send to support with the log.

Usually hard crashes and system reboot issues are related to the hardware/driver issues. You may need to check RAM, also make sure that power supply is sufficient for the complete system configuration under heavy load and that no overheat is observed.