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Author Topic: Cannot start metashape anymore | black window | Ubuntu 20 LTS  (Read 551 times)

slovak194

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Cannot start metashape anymore | black window | Ubuntu 20 LTS
« on: February 10, 2022, 10:30:54 AM »
Hi!

I'm evaluating metashape for 16 days now.
Today I was not able to run it, it shows the black square and stuck for a while.
I've reinstalled it but it does not help.

Ubuntu 20.04 LTS ThinkPad-T470p 5.4.0-97-generic #110-Ubuntu x86_64 GNU/Linux

Best regards,
Oleksandr Slovak

Alexey Pasumansky

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Re: Cannot start metashape anymore | black window | Ubuntu 20 LTS
« Reply #1 on: February 10, 2022, 01:35:01 PM »
Hello Oleksandr,

Are there any error/warning messages in the Terminal from where metashape.sh is started?

Also are you able to click on the place where the main menu elements should be on the black screen - do the menu items appear?
Best regards,
Alexey Pasumansky,
Agisoft LLC

slovak194

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Re: Cannot start metashape anymore | black window | Ubuntu 20 LTS
« Reply #2 on: February 10, 2022, 02:55:43 PM »
Hello Oleksandr,

Are there any error/warning messages in the Terminal from where metashape.sh is started?

Also are you able to click on the place where the main menu elements should be on the black screen - do the menu items appear?

There is no error in the terminal, htop shows some CPU activity.
I've tried to click in many places but there is no visible reaction.

Best regards,
Oleksandr Slovak