Forum

Author Topic: Can't pack file error  (Read 533 times)

Luis Villalobos

  • Newbie
  • *
  • Posts: 3
    • View Profile
Can't pack file error
« on: March 31, 2021, 08:42:16 AM »
I wanted to make the query about an error that happens to me with Metashape. I am doing a process of around 750 photos, I take all the workflow carried out to the digital elevation model, when generating the orthophoto I get the following error:
"Can't pack file error" and I can't generate the orthophoto.
All photos and project are stored on a 2TB external hard drive, with 1TB available. I have read that it is due to memory, but I can't explain it.
Someone could help me?

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 12742
    • View Profile
Re: Can't pack file error
« Reply #1 on: March 31, 2021, 12:26:10 PM »
Hello Luis,

Can you please provide the processing log from the Console pane related to the failed operation?
Best regards,
Alexey Pasumansky,
Agisoft LLC

Luis Villalobos

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Can't pack file error
« Reply #2 on: April 01, 2021, 05:51:11 AM »
Hello, Attachet the console process:

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 12742
    • View Profile
Re: Can't pack file error
« Reply #3 on: April 01, 2021, 11:08:23 AM »
Hello Luis,

I can suggest to update to at least 1.6.6 version and check once again that there's sufficient disk space on the drive where the project is saved. According to the log it is put to the Windows Desktop on C: drive.
Best regards,
Alexey Pasumansky,
Agisoft LLC

Luis Villalobos

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Can't pack file error
« Reply #4 on: April 01, 2021, 09:57:23 PM »
Hello,

I already did all the suggestions given, it still presents me with the problem. I have more than 151GB on local disk C.