360 Panos Crashing MS

[gateway]

I was wondering if anyone else is experiencing 360 panos crashing during align, or dense cloud generation?

I created this virtual tour ages ago for my buddy since he did some amazing artwork for a local restaurant.  I wanted to bring those panos in and see what MS could build out of it.

Here is a link to the tour to see what images I was testing out.

My process is shooting with the Theta Z1 in Dual Fisheye HDR 9 shots that get blended into a 16 bit file.  In Lightroom I process this a bit and stitch it with the theta stitcher or PTGui.  Once done I usually build my tours with the tiff files but anything I post online uses jpg for Facebook etc.  I was wondering if something was causing MS to crash.

I can provide some of the jpg files to the devs if they want to look at it.

Thoughts?

[Alexey Pasumansky]

Hello gateway,

If the problem is reproducible in the latest Metashape version, please submit the crash report and add this thread number (13363) to the comments field of the Crash Reporter window.

Sharing the problematic images to support@agisoft.com would be also helpful.

[Kiesel]

Hello Gateway,

are you using the Pro version, because sphere cameras are only implemented in the Pro?
If yes, have you changed the camera typ in calibration to spheres?

Best,

Kiesel