Forum

Author Topic: No response from Metashape  (Read 2302 times)

Paulo

  • Hero Member
  • *****
  • Posts: 1028
    • View Profile
No response from Metashape
« on: August 09, 2021, 04:54:48 PM »
Hello all,

lately I have beeen getting no response from Metashape when I try to resize a pane or switch from Photos pane to Console,....

This lasts a few minutes before I can continue work.. it is annoying and I do not know if it is a bug or performance issue.. see attachment

My laptop is not the most potent: i7 processor, 16 GB Ram with a Nvidia Geforce 670MX graphics card... But it does the job.. I am using latest Metashape version....

Any insight on this issue will be welcome...
Best Regards,

Paul Pelletier,
Surveyor

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 13912
    • View Profile
Re: No response from Metashape
« Reply #1 on: August 09, 2021, 10:21:53 PM »
Hello Paul,

Do you observe this only in rich-console mode after some extensive operations (when the console is full of lines)?
Best regards,
Alexey Pasumansky,
Agisoft LLC

Paulo

  • Hero Member
  • *****
  • Posts: 1028
    • View Profile
Re: No response from Metashape
« Reply #2 on: August 10, 2021, 02:15:48 AM »
Hi Alexey,

yes this frreezing / no response usually happens when trying to do some action implying Console pane (resize it relative to adjacent pane, switch between Photos and Console pane, ........)
Best Regards,

Paul Pelletier,
Surveyor

Paulo

  • Hero Member
  • *****
  • Posts: 1028
    • View Profile
Re: No response from Metashape while resizing / moving photos pane
« Reply #3 on: October 28, 2021, 10:33:25 AM »
Dear support,

This problem keeps popping up and freezes Metashape when trying to move or resize photos pane relative to console ...

I am using rich console but this is really annoying...

Please consider a fix for this inconvenience
Best Regards,

Paul Pelletier,
Surveyor