How long from purchase to license code?

[evert4130]

I purchased a license from AgiSoft LLC Store and were wondering how long it should take to process the order?

There is a mention of 30 minutes...or check spam. I did receive an email with a link to an invoice, but no activation code. I checked my spam folder and there is nothing.

I am keen to try the software and am a bit frustrated with the long wait. With some purchases it only takes seconds, I have been waiting for 1.5 hours now.

Sorry for being so impatient.


-Evert

[Alexey Pasumansky]

Hello Evert,

Usually FastSpring sends code in 24 hours, but if you do not receive the license key by tomorrow morning please contact our sales department.

[evert4130]

Hi Alexey,

Thanks for the super quick response. I have been a little too impatient. I played with the demo version for a few days and must say that your software is unbelievable! I am keen to take the meshes into ZBrush.

I keep thinking of new applications all the time.

Regards,
Evert

[evert4130]

What is the contact details for the sales department? I haven't received an email yet.

[evert4130]

More than 27 hours now...

[evert4130]

Received license after 31 hours. Thanks and sorry about the complaining.