Can't import multiple masks

[Beth]

Hi all,

I've recently begun having trouble importing masks for multiple photos at once. I have each mask as a separate file, and if I import the mask for each photo individually, they work. If I try to import masks for multiple photos at once, none of the masks at all appear in the folder when I go to select them.

I have tried using the same files and the same import settings (from file, replacement, {filename}.jpg) on a different computer and have no problems with the process. The one with problems is a PC running Metashape Pro and the other is a MacBook Pro running Metashape standard, but I had never had problems with either before. I upgraded to 1.7.4 and the problem persists.

Any thoughts on what I might be doing wrong here?

Thanks!

[Alexey Pasumansky]

Hello Beth,

For multiple mask import you would need to point to the directory that contains the mask files (so do not expect that you'll be asked to apply multi-file selection).

[Beth]

Hi Alexey,

That wasn't actually the issue (I was indeed pointing at the directory -- and had managed to make it work fine on my other computer). I'm still not sure what was causing the issue, but I uninstalled & reinstalled (rather than just upgrading without uninstalling first) and the problem is completely fixed.

Thanks for checking in!
Beth

[Alexey Pasumansky]

Hello Beth,

filename template is case sensitive, so possible problems could be related to the difference in file labeling. Pay attention to extensions as well.