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Author Topic: Can't open archive: G:...filename.files/0/chunk.zip  (Read 1690 times)

james.herbst

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Can't open archive: G:...filename.files/0/chunk.zip
« on: January 12, 2022, 02:56:28 PM »
Hi All,
While in the process exporting an orthomosaic, my computer froze and I shut it down. When I opened Metashape again and tried to open my filename.psx file to receive the error "Can't open archive: G:...filename.files/0/chunk.zip". Any help would be greatly appriciated.
Thank you,
James

Alexey Pasumansky

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Re: Can't open archive: G:...filename.files/0/chunk.zip
« Reply #1 on: January 13, 2022, 08:39:26 PM »
Hello James,

Have you checked, if chunk.zip archive can be unpacked at all using system tools?
Best regards,
Alexey Pasumansky,
Agisoft LLC

james.herbst

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Re: Can't open archive: G:...filename.files/0/chunk.zip
« Reply #2 on: January 14, 2022, 08:50:18 AM »
Hi Alexey,
Windows built in compression tool says it cannot open it and says the compressed folder is empty, despite having 183Kb in size. Z-zip says that its not an archive.
All best,
James

Alexey Pasumansky

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Re: Can't open archive: G:...filename.files/0/chunk.zip
« Reply #3 on: January 14, 2022, 03:50:24 PM »
Hello James,

Unfortunately, it seems that the project cannot be recovered, as frame.zip and chunk.zip archives contain important information related to the project (such as camera EO/IO parameters, reference values and etc.).
Best regards,
Alexey Pasumansky,
Agisoft LLC

james.herbst

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Re: Can't open archive: G:...filename.files/0/chunk.zip
« Reply #4 on: January 14, 2022, 04:14:34 PM »
Thanks for looking at it.
All best,
James

Alexey Pasumansky

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Re: Can't open archive: G:...filename.files/0/chunk.zip
« Reply #5 on: January 14, 2022, 04:28:26 PM »
Hello James,

It strange, anyway, that the project got corrupted during the export operation, as exports do not affect the project contents.
Best regards,
Alexey Pasumansky,
Agisoft LLC