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Author Topic: Add further floating license  (Read 231 times)

M.Eli

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Add further floating license
« on: January 25, 2022, 11:35:43 AM »
Hi!

Some time ago we bought 5 floating licenses to work with Metashape Professional. The licenses are managed using the RLM License Administration tool.
Now we bought another license and I was wondering how to add this new license in RLM to our running system? (So that we can use 6 licenses at the same time)?
When I try to add this using this instruction https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure I get an error "Alternate hostID Activation failed: HostID already exists" at stage 5.

Could you please provide an instruction on how to add more licenses?

Thanks and all the best,
Melanie.

Alexey Pasumansky

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Re: Add further floating license
« Reply #1 on: January 25, 2022, 02:03:41 PM »
Hello Melanie,

When you are to add a floating license to the existing pool, you should only use Step 6 of this instruction and use new floating license code (25 symbol sequence) linked to the activated FLS hostid (license=xxxxx).
Best regards,
Alexey Pasumansky,
Agisoft LLC

M.Eli

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Re: Add further floating license
« Reply #2 on: January 25, 2022, 03:04:57 PM »
Dear Alexey,
thank you very much for the quick feedback! That worked perfectly!
Thanks again and all the best,
Melanie