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Add further floating license
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Topic: Add further floating license (Read 1211 times)
M.Eli
Newbie
Posts: 8
Add further floating license
«
on:
January 25, 2022, 11:35:43 AM »
Hi!
Some time ago we bought 5 floating licenses to work with Metashape Professional. The licenses are managed using the RLM License Administration tool.
Now we bought another license and I was wondering how to add this new license in RLM to our running system? (So that we can use 6 licenses at the same time)?
When I try to add this using this instruction
https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure
I get an error "Alternate hostID Activation failed: HostID already exists" at stage 5.
Could you please provide an instruction on how to add more licenses?
Thanks and all the best,
Melanie.
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Alexey Pasumansky
Agisoft Technical Support
Hero Member
Posts: 14854
Re: Add further floating license
«
Reply #1 on:
January 25, 2022, 02:03:41 PM »
Hello Melanie,
When you are to add a floating license to the existing pool, you should only use Step 6 of this instruction and use new floating license code (25 symbol sequence) linked to the activated FLS hostid (license=xxxxx).
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Best regards,
Alexey Pasumansky,
Agisoft LLC
M.Eli
Newbie
Posts: 8
Re: Add further floating license
«
Reply #2 on:
January 25, 2022, 03:04:57 PM »
Dear Alexey,
thank you very much for the quick feedback! That worked perfectly!
Thanks again and all the best,
Melanie
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