Images given incorrect red balance by Agisoft?

[p.bateson]

Hi there,

I have an aerial survey project in Agisoft that, upon reading images into the software, has given them a red hue when the original JPEGs do not have this colour. I did apply colour corrections, but then removed them, and saw no change in the images. I have attached a screenshot of the problem. It is badly affecting an orthomosaic, with seemingly random strips/patches of discoloured images.

I am also currently trying to set the project back up so I can ensure there isn't an error in the file paths (I really don't think there is, but happy to try anything!).

My colleagues and I are all stumped as to why this has happened. Does anyone know a fix or can anyone advise on what to try?

Thanks! 

[Alexey Pasumansky]

Hello p.bateson,

Can you please send an example of such image to support@agisoft.com?

[p.bateson]

Yes, I shall. Thanks.

[Alexey Pasumansky]

Hello p.bateson,

Please try to select all cameras in the Photos pane, right-click on selection and choose Adjust Color Levels from the context menu. Then in the opened dialog set value 100 to all the lines: Red, Green, Blue and Average and click OK.
After that check, if previously affected images look normal again, when opened in Photo view mode.