Author Topic: Upload Data crash  (Read 2010 times)


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Upload Data crash
« on: July 24, 2022, 10:52:10 PM »
Upload Data (to in my case Sketchfab) Source Data: Model, Parameters: Draft Model > OK

if the process is cancelled during the following two progress stages then metashape crashes/closes at the start of or during the upload stage:
Processing in Progress - Packaging Model
Processing in Progress - Uploading 37.23MB

if cancel during final stage
Processing in Progress - Processing Model > Aborted by User > OK (no crash) and model finishes processing on sketchfab.

I have consistently managed to repeat the bug with multiple different models.

-- If anyone is interested in why I might cancel an upload - sometimes I try to upload the most detailed high resolution model I can, the limitation being the upload size (MB) according to my account level, if the packaged model size is too large I cancel the upload, make adjustments and try again.

Metashape Standard
Nvidia RTX2060 driver 516.40
Windows 10

Alexey Pasumansky

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Re: Upload Data crash
« Reply #1 on: July 28, 2022, 12:28:01 PM »
Hello Hamish,

Thank you for reporting. We will investigate the issue and will try to fix the crashes in the next version update.
Best regards,
Alexey Pasumansky,
Agisoft LLC