Hello bassistas,
Do you use Import Depth Images or Import Point Cloud for E57 files? Also can you share the processing log related to the file import (enable Write Log to File option in the General Preferences tab and try to reproduce the issue)?
I'm using the import point cloud option for the E57 files. Here is my log file, I don't see any errors, it just crashes:
2022-10-18 18:29:52 ImportPointCloud: path = D:/Faro scene projects/arnaia scans 1-10-2022/Faro scene Gerovasiliou/e57 export/gerovasiliou_Gerovasiliou000.e57, format = PointCloudFormatE57, crs = Local Coordinates (m), shift = [0, 0, 0], precision = default, point neighbors = 28, use trajectory (origin)
2022-10-18 18:29:52 Working in temporary directory D:/temp//import_points.tmp.11
2022-10-18 18:29:52 Importing point cloud in memory. Save project in .psx format for big file import.
2022-10-18 18:29:52 Importing point cloud...
2022-10-18 18:29:53 Analyzing points...
2022-10-18 18:29:53 processing 68983239 points...
2022-10-18 18:30:45 Calculating normals...
2022-10-18 18:30:45 Required 25.9399 GB RAM for extended block
2022-10-18 18:30:45 Available: 80.6923 GB
2022-10-18 18:30:45 Using extended block
2022-10-18 18:30:45 Using 32 threads
2022-10-18 18:30:45 Expected max memory usage: 25.9399 GB
2022-10-18 18:31:17 computed normals in 32.536 sec