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Author Topic: When Aligning photos PC freezes  (Read 2521 times)

DCSK

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When Aligning photos PC freezes
« on: March 24, 2023, 01:38:08 PM »
When aligning photos on some jobs the whole pc would just freeze, it doesn't blue screen just freezes on the window it was open on.
The ram and gpu won't under heavy load only the CPU was at 100%
temps were fine

The job had 3,500 photos

The specs of the PC are as follows

CPU: Ryzen 7 3700x
RAM :64 GB
GPU: RTX 2080 Super



Alexey Pasumansky

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Re: When Aligning photos PC freezes
« Reply #1 on: March 24, 2023, 01:53:03 PM »
Hello DCSK,

Can you enable "write log to file"  option in the General Preferences tab and provide the last lines of the recorded external log after next time the freezing is observed?

Also please specify the GPU driver used and settings in GPU Preferences dialog of Metashape window (check box status for GPU and CPU-enable flag).
Best regards,
Alexey Pasumansky,
Agisoft LLC

DCSK

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Re: When Aligning photos PC freezes
« Reply #2 on: March 24, 2023, 02:04:53 PM »
We have enable "write log to file" so next time it crashes I will send the file

The Driver version for the RTX 2080 SUPER is 531.18


In GPU preferences the GPU device is selected and use cpu when performing GPU accelerated processing is also selected

Alexey Pasumansky

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Re: When Aligning photos PC freezes
« Reply #3 on: March 24, 2023, 02:25:28 PM »
Hello DCSK,

You can try to update NVIDIA driver - there's a new driver available (published yesterday) on their web-site.

Also disabling CPU utilization may help.
Best regards,
Alexey Pasumansky,
Agisoft LLC