Metashape Pro Crashing During Image Alignment

[Alexey Pasumansky]

Thanks for the updates 3dMB and dim4pap!

Hope this information would be helpful for other users with similar problems on i9-13900K and i9-14900K.

[colbyrand]

I just wanted to provide an update that I was able to fix the crashing issue by going into the Intel(R) extreme tuning utility and setting the Performance Active-Core Tuning Ratio of all of the cores to 53x. Thanks @Dim4pap for the suggestion! After changing this, Metashape has not crashed once on me over the past month. Hopefully this will help anyone who may still be struggling with this issue.

[AIRWORKS]

has this been stable since making this change?

[colbyrand]

Yes, I have not had any issues with Metashape crashing since setting the Performance Active-Core Tuning Ratio of all of the cores to 53x. This was the only thing I found that worked for me, so I would suggest trying the same if you are having issues.

[dim4pap]

Mine stable too.
I also changed in the bios settings (asus z690f motherboard) the "asus multicore enhancement" from "auto - let bios optimize" to "disable - enable all limits" after watching this video https://www.youtube.com/watch?v=s43Auv8ub7w&list=LL&index=5&t=217s
That means that cpu will not be pushed over official intel's limits. I noticed lower core temperatures after that.

[pwernette]

The crashing started recently within the last month or so, and the only way I could get it to stop crashing on any Alignment was to change the CPU Over Temperature Protection setting in the BIOS to 90 degrees C (as suggested by 3dMB). I do have a Corsair iCUE 150i CPU cooler, which I thought would have been enough to keep it cool, but it doesn't appear to be enough in this case. Here is my configuration information, but it looks like it may be an issue with my i9-13900KS processor with the Gigabyte board:

Gigabyte Z790 AORUS ELITE AX motherboard
Intel i9-13900KS CPU
G-skill 128 GB DDR5 RAM
MSI Suprim GeForce RTX 4090 (liquid cooled)

Built it in January 2024 and hadn't had any issues during machine learning development or gaming. The only issue I've had is recently when processing within Metashape. Apparently the temperature was reaching 100 degrees C and being stopped as a safeguard, as I learned by watching the temp profile during Metashape alignment processes. Thank you for all the help in this thread. Tells me what to avoid in the future.