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Author Topic: Cloud 3D content error  (Read 9101 times)

dave@swiftaerialsurveys.c

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Cloud 3D content error
« on: November 19, 2023, 08:11:31 PM »
Hello,
We just started receiving this error (see attached when we and our clients attempt to view a published project in Agisoft Cloud.

This error just appeared and wasn't there a few days ago.

We've replicated this error using many different web browsers.
Please help as we have many clients waiting on this data.
Thank you,

Ilya Shevelev

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Re: Cloud 3D content error
« Reply #1 on: November 20, 2023, 02:51:12 PM »
Hello,

We were able to reproduce the issue you are facing, for further analysis we need access to the project source data.

Please check your email, we sent you instructions on how to share the project with our support specialist.
Best regards,
Ilya Shevelev
Agisoft LLC