Forum

Author Topic: 30-free trial ?  (Read 16399 times)

krisbelanger

  • Newbie
  • *
  • Posts: 1
    • View Profile
30-free trial ?
« on: December 05, 2023, 09:12:14 PM »
Hi, I'm totally new here and would love to test somethings out with exporting from Metashape into Houdini. Unfortunetly, i can't seem to activate my 30-free trial that is advertised (but not very apparent), does anyone have any tips to do so.

Thanks !


Chris

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 15691
    • View Profile
Re: 30-free trial ?
« Reply #1 on: December 06, 2023, 01:29:50 PM »
Hello Chris,

Please send a message to support@agisoft.com and specify the edition of Metashape (Standard or Pro) that you are trying to activate.
Best regards,
Alexey Pasumansky,
Agisoft LLC

jkova96

  • Full Member
  • ***
  • Posts: 184
    • View Profile
Re: 30-free trial ?
« Reply #2 on: December 06, 2023, 10:06:31 PM »
Hi Alexey,
Sorry for my inactivity on another thread which we start way ago...
I just try to install your software version 2.0.3 on brand new Computer, it has windows 11 and I can't install even trial version cause I'm getting this message (after selecting "Starting 30 day trial") : "The license has expired"

jkova96

  • Full Member
  • ***
  • Posts: 184
    • View Profile
Re: 30-free trial ?
« Reply #3 on: December 10, 2023, 06:14:20 PM »
Hi Alexey,
I've also tried to download version 2.0.4 on Windows 11 PC...also same issue...
I mean WTF is this? If I can be rude...
How will someone who is new test out this software package?!
 :-\

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 15691
    • View Profile
Re: 30-free trial ?
« Reply #4 on: December 11, 2023, 02:57:56 PM »
Hello jkova96,

If you have issues activating the trial license, please create a new support ticket via helpdesk portal or by sending a message to support@agisoft.com.
Probably there is something wrong with the system parameters (like disk serial number or MAC-address) that may correspond to already activated trial license.
Best regards,
Alexey Pasumansky,
Agisoft LLC

jkova96

  • Full Member
  • ***
  • Posts: 184
    • View Profile
Re: 30-free trial ?
« Reply #5 on: December 11, 2023, 03:23:24 PM »
Hi,
Maybe is something wrong with that.
I really don't know...I've tried with new 2.0.3 version as well, but same scenario at the end.

P.S. Did you read/watch my Agisoft Forum thread called "AGISOFT METASHAPE 1.8.5 SERIOUS PROBLEM FOR GEODESY PURPOSES"?
What's with that? I send you data from my project over that forum, also via email.

Best regards !

J.K.