Not sure what info I can provide.
I attached the model statistic and stangely, it has alot of errors even though FME and Blender said it was OK.
The model is a city model generated through classic photogrammetry in a CAD. It then got exported from that software (CityGRID from the company UVM) to 3DS and that's what I got from my customer.
I also tried with the LOD2 building models my government offers. I converted the DWG to a 3DS and got the same results in Metashape; the tiled model is corrupted. If it helps, I uploaded it here:
https://www.swisstransfer.com/d/f918ba0a-1546-4932-8561-07f11a86e359I know the model is not perfect, but Metashape could still import it (and it looks good regarding geometries) and also could create the texture just fine.
I can provide the 3d file of my customer, but not publicly, I can send it to an email or so, if needed.
More and more customers want texturised models in my country, mostly cities and municipalities, so being able to do that in Metashape would be very nice.
Thanks for your effort,
cheers.
EDIT 1: I tried the "Fix topology" option in the model statisctic panel. That removed some faces but the tiled model and block model are still corrupted.
EDIT 2: Im on Metashape Professional, V2.2.0 build 19890
EDIT 3: When trying to create a block model with the data from the link above, I get "Empty model". The model is correctly georeferenced and the bounding box is big enough.