Forum

Author Topic: Ubuntu GUI not working  (Read 523 times)

Jakbac

  • Newbie
  • *
  • Posts: 3
    • View Profile
Ubuntu GUI not working
« on: June 05, 2024, 03:05:42 PM »
Hello together,

I've downloaded Agisoft Metashape 2.1.1 Professional for Ubuntu from the website. Before starting I've installed libxcb-xinerama0 without any problems.

The program is starting (by executing the metashape.sh), but unfortunately something is not working correctly for the GUI: Elements (like input fields) are only partially shown or parts of the GUI are not rendered correctly (they are hidden by a gray box and only popping up when I hover over it, but when I hover away, they disappear again. I've included a screenshot to show the problem.

Any ideas what I could do to fix that issue? 

Thanks a lot for your help!

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 14965
    • View Profile
Re: Ubuntu GUI not working
« Reply #1 on: June 06, 2024, 04:56:02 PM »
Hello Jakbac,

Are there any error messages in Metashape Console pane or in terminal where from Metashape is started?

Please also specify, what GPUs are available on the system, what are the related driver numbers and whether you are working on local physical machine or are accessing remotely to physical or virtual machine?
Best regards,
Alexey Pasumansky,
Agisoft LLC

Jakbac

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Ubuntu GUI not working
« Reply #2 on: June 06, 2024, 05:53:54 PM »
Hello Alexey,

the only output in the terminal is "No nodelocked licence found" & "No licence server found", because I couldn't enter the activation code yet.
The console I cannot open due to the visual bugs.

I'm working on a local physical machine.

The GPU is a Nvidia Quatro RTX 5000, here's the output of nvidia-smi for information for the driver and CUDA:

+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 535.171.04             Driver Version: 535.171.04   CUDA Version: 12.2     |
|-----------------------------------------+----------------------+----------------------+
| GPU  Name                 Persistence-M | Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |         Memory-Usage | GPU-Util  Compute M. |
|                                         |                      |               MIG M. |
|=========================================+======================+======================|
|   0  Quadro RTX 5000                Off | 00000000:91:00.0  On |                  Off |
| 34%   31C    P8              15W / 230W |   1438MiB / 16384MiB |      9%      Default |
|                                         |                      |                  N/A |
+-----------------------------------------+----------------------+----------------------+

                                                                                         
Thank you a lot for your help!


Jakbac

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Ubuntu GUI not working
« Reply #3 on: June 18, 2024, 12:44:57 PM »
Hi Alexey,

is there already any idea what could be the problem of the error? Because in that state the software is unfortunately unusable..