Forum

Author Topic: Connection Interrupted Freeze Processing after RDP  (Read 3235 times)

ser1993

  • Newbie
  • *
  • Posts: 11
    • View Profile
Connection Interrupted Freeze Processing after RDP
« on: October 01, 2024, 12:43:37 PM »
Hello,

I have a machine running both as a server and node on which I RDP to control things. I noticed that as soon as I close the RDP connection after launching a job the server get closed and basically the node hang until I reconnect again to the server via RDP. As soon as I connect the processing continue. On the server prompt, I get this error:

recv: An established connection was aborted by the software in your host machine (10054)

Is it a bug of the server that get killed if a session is not active?

Cheers,
Matteo

Alexey Pasumansky

  • Agisoft Technical Support
  • Hero Member
  • *****
  • Posts: 15240
    • View Profile
Re: Connection Interrupted Freeze Processing after RDP
« Reply #1 on: October 08, 2024, 04:56:36 PM »
Hello Matteo,

Can you please confirm, if the following steps are sufficient to reproduce the problem:
- connect using Remote Desktop to another computer,
- run Metashape in server mode,
- run Metashape in worker mode,
- open Metashape GUI and submit the network task,
- wait a bit, disconnect from the machine by closing Remote Desktop.

Please also specify, if you observe any unusual behavior, if you have Agisoft Monitor started on another computer and connected to the server?
Best regards,
Alexey Pasumansky,
Agisoft LLC

ser1993

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Connection Interrupted Freeze Processing after RDP
« Reply #2 on: October 28, 2024, 10:19:58 AM »
Hi Alexander, sorry, for the late reply.

Yes,that is sufficient. And yes, I always have the network monitor connected on the same machine.