What's wrong when trying to access TRIAL version of Metashape Pro?!?!

[jkova96]

Hi dear Agisoft team,
To be honest with you...I'm now really pissed off...
So, I tried to install and try newest version (as trial) of Agisoft Metashape called. 2.1.3...and on 3 different PC's I'm getting same annoying error...
Before these versions I was on, well depending on last version in each PC: on first 1st PC was 1.8, on second PC it was 1.7, on third PC it was 2.1....Also there's 2 operating systems included - Windows 10 and Windows 11...I can't even install 2.0.4 version without this annoying error....
So, what's wrong?!
I can't believe that I can't install even free/trial version, so how could I try then is it worthly or not...
I can send you VIDEO for proving you what's wrong...and yeah BTW this is first time installing newer version(s), if someone want to talk about "yeah, but you installed already newer version, and you want to reinstall it again"
First, after selecting that I want to try trial version then I'm getting error, which is written under black window console: "Can't use license C:/Program Files/Agisoft/Metashape Pro/metashape.lic: Invalid signature: CryptVerifyDetachedMessageSignature: ASN1 bad tag value met (2148086027)
No license server found"...Men, are you sure that you exactly know what's behind these words...
Here's video by the way: https://youtu.be/Z3OgKVXHCCw

Please, give me an explanation cause I want to continue with my work, since I have a project on cloud...maybe I need two weeks not one month of trial...btw you should extent trial version time to at least half of year, cause one month is too less time for exploration what these program actually have...especially when I'm moving from really old versions...Ok maybe version 1.8 or 2.1 is not so old but anyways there's a ton of new stuff..even at work, ok we have licenced version, but when boss says that I need to something to do, I'm actually suprised when finding new stuff what's out there...consider about that.

[Alexey Pasumansky]

Hello J.K.,

Built-in trial in 2.x version allows to activate 30-day trial period only once on the same machine, so if the trial has been used in Metashape Pro 2.x on the same computer you will get "Expired license" message.

As for "CryptVerifyDetachedMessageSignature" message, it could be related to some incompatible license. Recent versions install the license to C:/ProgramData/Agisoft/Licensing/ folder instead of the Metashape Pro installation directory.