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Author Topic: 2.1.4 Pro Unable to obtain handle for monitor after waking from sleep mode  (Read 2416 times)

Mariusz_M

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I use a 4K laptop screen, so it is set to high DPI mode. When I put the computer to sleep and wake it up again, I get these warnings:

2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.
2024-11-17 13:26:29 monitorData: Unable to obtain handle for monitor '\\.\DISPLAY1', defaulting to 96 DPI.

The computer was not even processing. Metashape was just open in the bacground and this happened.

However, then I set batch processing and it runs for some time, finishes and some time after computer goes to sleep mode, then I have another problem. When I wake the computer up, Metashape window is quater of the size and not fully refreshed. There are some black parts and the only thing I can do is to kill the metashape process and re-open.

At the moment I have the newest Nvidia Studio drivers for dedicated GPU and the newest Intel drivers for integrated GPU.