Hello Malalako,
If you are using the steps like in your original post (5. Build point cloud, 6. Create orthomosiac), then you are missing generated surface - which can be DEM or mesh, such surface should be used in "surface" field of Build Orthomosaic dialog. In your workflow you are likely using Point Cloud surface option and it means that the points are rendered to the orthomosaic.
As for the reflectance calibration, you can use Sun Sensor option in Calibrate Reflectance dialog without panel.
So I could suggest to build DEM from the point cloud, then calibrate reflectance using Sun Sensor option (images in Photos pane may get darker visually), then build Orthomosaic using DEM as a surface.