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Author Topic: How is the usage time computed in Pay per use license.  (Read 92 times)

sergio

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How is the usage time computed in Pay per use license.
« on: April 16, 2025, 05:18:24 AM »
Hi,

We are using Metashape's pay per use mode. According to the webpage below, it's billed by hours of compute. Can you please specify how these hours are counted? We are currently using the python API.
Do you start counting from the moment Metashape is imported? By the time each command takes to execute?
We noticed a 250% increase in our bill, without any increase in usage.

Please specify.
« Last Edit: April 16, 2025, 05:40:24 AM by sergio »

Alexey Pasumansky

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Re: How is the usage time computed in Pay per use license.
« Reply #1 on: April 16, 2025, 03:20:43 PM »
Hello sergio,

It sums the time when the license is used. If you have access to the PPU portal, you can download the license usage statistics to how long each machine is using Metashape license.

For more detailed discussion based on the license usage statistics I suggest to contact our sales or support team.
Best regards,
Alexey Pasumansky,
Agisoft LLC