Author Topic: "APPCRASH" Error When Trying to Open PhotoScan  (Read 4861 times)


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"APPCRASH" Error When Trying to Open PhotoScan
« on: November 05, 2013, 11:38:27 PM »
I have been having an issue on some computers where Agisoft PhotoScan crashes while it's trying to start. Currently I have Agisoft on three computers (two with version 0.9.1 build 1714 and one with version 0.8.4 build 1289).
When trying to install version 0.9.1 (upgrading from 0.8.4), everything works fine on the installation but the program crashes when you try to start it up. If I try to go back to the previous version or try to install version 1.0.0, Agisoft crashes with the same error. All of the computers that are encountering this issue are Windows 7 64-bit and are up to date.

Here is the appcrash report that is generated:

Problem Event Name:   APPCRASH
  Application Name:   photoscan.exe
  Application Version:
  Application Timestamp:   524c5ced
  Fault Module Name:   MSVCR100.dll
  Fault Module Version:   10.0.40219.325
  Fault Module Timestamp:   4df2bcac
  Exception Code:   40000015
  Exception Offset:   00000000000761c9
  OS Version:   6.1.7601.
  Locale ID:   1033
  Additional Information 1:   b2ed
  Additional Information 2:   b2ed4333ee41531504b8a0b164a28e50
  Additional Information 3:   c3e6
  Additional Information 4:   c3e6d57474d73037e91fc5d8ede4dddf


Alexey Pasumansky

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Re: "APPCRASH" Error When Trying to Open PhotoScan
« Reply #1 on: November 18, 2013, 01:22:27 PM »
The problem is fixed in the PhotoScan 1.0.0 build 1771.
Best regards,
Alexey Pasumansky,
Agisoft LLC